Teams are increasingly engaging in virtual collaboration where team members use technology (e.g., email, webconferencing) to collaborate, rather than face-to-face communication. Research shows that virtual teamwork is more challenging than collaboration where team members interact face-to-face. For example, virtual teamwork puts a team at greater risk for dysfunctional conflict and makes it more difficult for team members to build trust. Therefore, it is important for teams operating virtually to implement strategies to address these challenges.
Virtual Collaboration Strategies
Build team members’ awareness of these five important Virtual Collaboration Strategies that address key virtual teamwork challenges.
Virtual Team Charter
A team charter documents important information about the team and its members as well as how team members will work together to accomplish the task. When a team first forms, team members should work collaboratively to develop and approve the team charter. The team charter is a “living” document that the team should update over time, as needed, based on its experience working as a team. Request a template for a Virtual Team Charter that specifically addresses how the team will interact virtually.